1. Creation and Management of Online Listings

• Upload property photos
• Create and update listings with details on amenities, pricing, fees, and guidelines
• Set guest rules and manage booking guidelines

2. Property Management

• Respond to guest and owner inquiries
• Manage liability waivers, cleanings, cancellations, and booking extensions
• Track bookings, manage booking fees, and handle monthly payouts to owners
• Coordinate emergency maintenance during bookings and address guest requests

3. Reporting and Taxes

• Provide monthly reports to owners
• File transient occupancy taxes (TOT)
• Monitor and adjust prices to optimize bookings
• Run promotional campaigns to increase occupancy

4. Leasing and Turnover

• Handle leasing documentation and required disclosures
• Oversee property turnover, including inspections, cleanings, and minor maintenance upon guest checkout

5. Rent Collection

• Notify owners of any late rent payments

6. Maintenance

• Conduct regular inspections and manage cleaning, repairs, and common area upkeep
• Schedule seasonal tasks, such as lawn care, snow removal, and garage cleaning
• Provide monthly maintenance and expense reports

7. Repairs

• Address and log guest repair requests, coordinate with contractors, and inform owners of necessary repairs
• Perform or arrange repairs for common issues like plumbing, appliances, and electrical work
• Obtain owner approval for repairs costing over $500

8. Additional Responsibilities

• Provide emergency contact availability 24/7
• Meet with owners regularly to update them on property status and priorities

9. Availability and Customization

• Managers are accessible to tenants from 9 a.m. to 6 p.m. on weekdays and as needed on weekends, with emergency support available 24/7.
• TK Property Group tailors property management agreements to meet each owner's unique needs.

This service list ensures a flexible, responsive, and reliable property management experience for owners.